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<channel>
	<title>Kim Partridge</title>
	<atom:link href="http://blogs.win7deployment.com/kimpartridge/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.win7deployment.com/kimpartridge</link>
	<description>An IT Manager deploying Windows 7</description>
	<lastBuildDate>Tue, 29 Sep 2009 11:05:04 +0000</lastBuildDate>
	
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			<item>
		<title>officially over &#8230;</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/09/officially-over/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/09/officially-over/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 11:05:04 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=65</guid>
		<description><![CDATA[week 5 of the deployment is now complete and with approx 430 upgrades completed the project comes to an official close. the next few weeks will see the official project handover to my internal team for completion of the stragglers and ongoing management. The stragglers comprise a few special needs users with quite specific application [...]]]></description>
			<content:encoded><![CDATA[<p>week 5 of the deployment is now complete and with approx 430 upgrades completed the project comes to an official close. the next few weeks will see the official project handover to my internal team for completion of the stragglers and ongoing management. The stragglers comprise a few special needs users with quite specific application requirements, staff that missed the process due to leave and off site project responsibilities and a few who  be avoiding us &#8230; we know who they are.</p>
<p>i am finalising a new survey at the moment to send to users for some feedback and will post this later in the week.</p>
<p>anecdotal feedback is good, but we need some firm mesures to prove the original business case from an enduser point of view. the impact on the systems team will take a little longer to realise, but we should see change within the next 2 months as user skills improve with the new version.</p>
<p><strong>kim</strong></p>



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		<title>all too easy …</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/09/all-too-easy-%e2%80%a6/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/09/all-too-easy-%e2%80%a6/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 21:35:28 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=63</guid>
		<description><![CDATA[
 
No need for the backup, the process went as it should. This time on the 64 bit version as the driver issue for the WWAN adapter had been resolved. 
Needed a couple of the tier 2 applications installed and didn’t even know it had happened later during the afternoon. The deployment process is working well. [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;">
<p class="MsoNormal" style="margin: 0in 0in 10pt;"> </p>
<p><span style="font-family: Calibri; font-size: small;">No need for the backup, the process went as it should. This time on the 64 bit version as the driver issue for the WWAN adapter had been resolved. </span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Needed a couple of the tier 2 applications installed and didn’t even know it had happened later during the afternoon. The deployment process is working well. Excellent job Shaun!</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">189 down and about the same to go.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: small;"><span style="font-family: Calibri;">Kim</span></span></strong></p>



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		<title>No fear …</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/08/no-fear-%e2%80%a6/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/08/no-fear-%e2%80%a6/#comments</comments>
		<pubDate>Mon, 31 Aug 2009 03:50:03 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=60</guid>
		<description><![CDATA[The doctor is in, I have made the appointment, my upgrade from RC1 to RTM is booked for Wednesday. No fear this time round, we have followed a process, limited risk (might discuss this later …). Have a backup of my important things (just in case).
The options are upgrade or bare metal, but for me [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The doctor is in, I have made the appointment, my upgrade from RC1 to RTM is booked for Wednesday. No fear this time round, we have followed a process, limited risk (might discuss this later …). Have a backup of my important things (just in case).</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The options are upgrade or bare metal, but for me the new clean install is most important, if there are problems I don’t want to take them with me. Other choices 32bit or 64bit? Need to check the latest compatibility tests. 32bit at present due last time to WWAN hardware driver problems. </span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Will let you know how this goes</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><strong>kim</strong></span></p>



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		<title>one in all in …</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/08/one-in-all-in-%e2%80%a6/</link>
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		<pubDate>Mon, 31 Aug 2009 03:40:17 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=55</guid>
		<description><![CDATA[ 
Well the production deployment is well underway with this being week 2 in a five week program. This week includes the office in Melbourne and a group of users from our head office in Toowong.
My last comments were about training and where to draw the line in relation to how much was enough for the [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;"> </p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Well the production deployment is well underway with this being week 2 in a five week program. This week includes the office in Melbourne and a group of users from our head office in Toowong.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">My last comments were about training and where to draw the line in relation to how much was enough for the organization. The survey results were particularly useful to give an insight into the organizations self assessment of their skills at the OS level. The results left us with a fairly even spread with 60% responding with a need for training and this was split 40% for a “little” training and 20% for full training. </span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The 40% is being delivered through a “lunch &amp; learn” approach run in all locations as indicated over lunch. The other 20% are receiving more in-depth coverage in a 1- 1.5 hour session depending on QA.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The actual survey results may be of interest to some so they are below:</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">1. I am confident with my knowledge of the operating system on my personal computer at work and home?</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
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<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Yes</span></p>
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<tbody>
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<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses286 Percentage Of Responses (87%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 87%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="87%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">No</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses41 Percentage Of Responses (13%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 12%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="12%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 6; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 327</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">2. What Operating Systems do you use at work and at home?</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows XP</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses138 Percentage Of Responses (42%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 42%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="42%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows Vista</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses32 Percentage Of Responses (10%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 9%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="9%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows 7 Beta or Release Candidate</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses24 Percentage Of Responses (7%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 7%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="7%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 9;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows XP; Windows 7 Beta or Release Candidate</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses14 Percentage Of Responses (4%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 4%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="4%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 12;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 13;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows XP; Windows Vista</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 14;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses68 Percentage Of Responses (21%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 20%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="20%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 15;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 16;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows XP; Windows Vista; Windows 7 Beta or Release Candidate</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 17;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses32 Percentage Of Responses (10%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 9%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="9%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 18;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 19;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Windows Vista; Windows 7 Beta or Release Candidate</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 20;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses18 Percentage Of Responses (6%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 5%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="5%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 21; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 326</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">3. Do you know how to change your screen resolution?</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Yes</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses291 Percentage Of Responses (89%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 89%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="89%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">No</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses16 Percentage Of Responses (5%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 4%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="4%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Not sure</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses19 Percentage Of Responses (6%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 5%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="5%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 9; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 326</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">4. Do you know how to successfully add a network printer?</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Yes</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses291 Percentage Of Responses (89%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 88%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="88%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">No</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses14 Percentage Of Responses (4%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 4%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="4%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Not sure</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses22 Percentage Of Responses (7%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 6%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="6%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 9; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 327</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">5. Where do you find the System Properties of your PC? Do you:</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Right-click on the desktop &gt; Properties</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses35 Percentage Of Responses (11%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 10%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="10%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Right-click on the network places icon &gt; Properties</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses0 Percentage Of Responses (0%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Right-click on the start button &gt; Properties</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses20 Percentage Of Responses (6%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 6%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="6%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 9;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Right-click on My computer &gt; Properties</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses229 Percentage Of Responses (70%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 70%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="70%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 12;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 13;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Not sure</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 14;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses42 Percentage Of Responses (13%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 12%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="12%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 15; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 326</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><strong><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 8pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 13.5pt; mso-fareast-font-family: 'Times New Roman';">6. Based on my understanding of Windows 7, I will require:</span></strong></p>
<table class="MsoNormalTable" style="mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 3.75pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="background-color: transparent; height: 3.75pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">No Training, I&#8217;ll be just peachy thanks</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses134 Percentage Of Responses (41%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 41%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="41%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Perhaps a little, just to get me started</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses122 Percentage Of Responses (37%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 37%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="37%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="height: 7.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; height: 7.5pt; border: #f0f0f0; padding: 0in;"> </td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 1pt; padding-right: 17pt; padding-top: 0in; border: #f0f0f0;" width="1">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="padding-bottom: 2.35pt; background-color: transparent; padding-left: 0in; padding-right: 0in; padding-top: 0in; border: #f0f0f0;" valign="top">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">I may need an hour of your time to show me the ins and outs</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;">
<table class="MsoNormalTable" style="width: 375pt; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="500">
<tbody>
<tr style="height: 11pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="width: 5pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="7">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
<td style="width: 70pt; background: white; height: 11pt; border: #f0f0f0; padding: 0in;" width="93">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-line-height-alt: 3.75pt;"><span style="font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Number Of Responses70 Percentage Of Responses (21%) </span></p>
</td>
<td style="background: #cccccc; height: 11pt; mso-border-alt: solid #CCCCCC .5pt; border: #cccccc 1pt solid; padding: 0in;">
<table class="MsoNormalTable" style="width: 21%; mso-cellspacing: 0in; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in;" border="0" cellspacing="0" cellpadding="0" width="21%">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;">
<td style="background: #276cff; border: #276cff 2.25pt solid; padding: 0in;">
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 1.0pt; mso-fareast-font-family: 'Times New Roman';"> </span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow: 9; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;"> </td>
<td style="background-color: transparent; border: #f0f0f0; padding: 0in;" valign="top">
<div class="MsoNormal" style="text-align: center; line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black; font-size: 7pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman';"></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt;"><span style="font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: #7f7f7f; font-size: 5pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 8.0pt; mso-fareast-font-family: 'Times New Roman';">Total: 326</span></p>
</div>
<hr style="color: #cccccc;" size="1" /></td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="line-height: 115%; font-size: 6pt; mso-bidi-font-size: 11.0pt;"><span style="font-family: Calibri;"> </span></span></p>
<div><span style="line-height: 115%; font-size: 6pt; mso-bidi-font-size: 11.0pt;"><span style="font-family: Calibri;"><strong></strong></span></span></div>
<p><span style="line-height: 115%; font-size: 6pt; mso-bidi-font-size: 11.0pt;"><span style="font-family: Calibri;"><strong></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><strong style="mso-bidi-font-weight: normal;"><span style="line-height: 115%; font-size: 12pt;">Kim</span></strong></p>
<p> </p>
<p></strong></span></span></p>



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		<title>how much is enough ?</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/08/how-much-is-enough/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/08/how-much-is-enough/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 22:51:15 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=48</guid>
		<description><![CDATA[When deploying any new application or process in the business the challenge is to get the right training mix for the different level of skills within a business. Over do it and staff will under commit due to the time commitment, under do it and you will impact their productivity. There can be a number [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">When deploying any new application or process in the business the challenge is to get the right training mix for the different level of skills within a business. Over do it and staff will under commit due to the time commitment, under do it and you will impact their productivity. There can be a number of inputs into establishing what you can expect.</span></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent: -0.25in; margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">1.</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri; font-size: small;">The first is easy, technology skills are omnipresent in most organizations, and probably have been for the past 10 years. So if you have a business that is growing then you will be hiring these skills whether part of the prerequisites for a position or not. But the volume and quality of the skill can vary quite a lot. </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">2.</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri; font-size: small;">Taking a close look at your organizations age demographic will aid in establishing where your organization sits as well. We run staff surveys each year as a way of establishing the satisfaction level of our employee’s one of the questions is a simple age grouping question. (payroll can of course provide this). </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1;"><span style="font-family: Calibri; font-size: small;">3.  </span><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">The third for us was to survey the employees in order for them to self access their own skills. The intent is to keep it short and simple in order to get the best result. I considered making the response mandatory prior to a user being upgraded but felt that was unnecessary, as the people that need help will respond, those that don’t wont. Don’t over complicate it. Questions are below.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">I am confident with my knowledge of the operating system on my personal computer at work and home?<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">a.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Yes </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">b.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">No </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">What Operating Systems do you use at work and at home?<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">c.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Windows XP </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">d.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Windows Vista </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">e.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Windows 7 Beta or Release Candidate </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Do you know how to change your screen resolution?<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">f.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Yes </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">g.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">No </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">h.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Not sure </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Do you know how to successfully add a network printer?<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">i.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Yes </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">j.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">No </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">k.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Not sure </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Where do you find the System Properties of your PC? Do you:<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">l.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Right-click on the desktop &gt; Properties </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">m.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Right-click on the network places icon &gt; Properties </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">n.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Right-click on the start button &gt; Properties </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">o.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Right-click on My computer &gt; Properties </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">p.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Not sure </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in;"><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Based on my understanding of Windows 7, I will require:<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">q.</span><span style="font: 7pt &quot;Times New Roman&quot;;">        </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">No Training, I&#8217;ll be just peachy thanks </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent: -0.25in; margin: 0in 0in 0pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">r.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">Perhaps alittle, just to get me started </span></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l0 level2 lfo1; mso-add-space: auto;"><span style="line-height: 115%; font-size: 8pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">s.</span><span style="font: 7pt &quot;Times New Roman&quot;;">         </span></span></span><span style="line-height: 115%; font-size: 8pt;"><span style="font-family: Calibri;">I may need an hour of your time to show me the ins and outs </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">So armed with this information formulate a plan …. Give me a few days to get the plan sorted &#8230; with an expert of course </span></p>
<div></div>
<p><span style="font-family: Calibri; font-size: small;"></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="color: black; mso-bidi-font-family: Calibri; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">clint &#8230; </span><span style="line-height: 115%; color: black; font-size: 16pt; mso-bidi-font-family: Calibri; mso-bidi-font-size: 11.0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">clint</span><span style="color: black; mso-bidi-font-family: Calibri; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> &#8230; </span><span style="line-height: 115%; color: black; font-size: 22pt; mso-bidi-font-family: Calibri; mso-bidi-font-size: 11.0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">clint </span>&#8230; where are you when i need you</p>
<p> </p>
<p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><strong>Kim</strong></span></p>



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		<title>What don’t I like …</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/07/what-don%e2%80%99t-i-like-%e2%80%a6/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/07/what-don%e2%80%99t-i-like-%e2%80%a6/#comments</comments>
		<pubDate>Mon, 27 Jul 2009 06:39:03 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=45</guid>
		<description><![CDATA[I know a sensationalist headline to get your attention. Just to refresh, I am a manager, I need my business tools to work reliably, I move around a lot (within the office), I use a docking station, external monitor and keyboard/mouse at my desk; I use WWAN capabilities at least a few times a week [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">I know a sensationalist headline to get your attention. Just to refresh, I am a manager, I need my business tools to work reliably, I move around a lot (within the office), I use a docking station, external monitor and keyboard/mouse at my desk; I use WWAN capabilities at least a few times a week and connect to a home network most days as this is often part of my working environment.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">So what don’t I like about the win 7 build I am running ……</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Nothing, <strong style="mso-bidi-font-weight: normal;">in comparison</strong> to XP for reliability, speed and ease of connectivity it is a dream.<span style="mso-spacerun: yes;">  </span>So perhaps you need to refer back to my first post about credibility if you need to.</span></p>
<p><strong style="mso-bidi-font-weight: normal;"><span style="line-height: 115%; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 11pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Kim</span></strong></p>



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		<title>moving to closed pilot &#8230;</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/07/moving-to-closed-pilot/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/07/moving-to-closed-pilot/#comments</comments>
		<pubDate>Fri, 03 Jul 2009 11:48:44 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=41</guid>
		<description><![CDATA[Well all has been quiet the last couple of weeks on the win7 front. Slightly distracted around financial year end activities. The build has been working well, very reliable to date, my rebuild is the 32bit version as there are some gaps in compatibility for a couple of apps we require on the 64bit. Some [...]]]></description>
			<content:encoded><![CDATA[<p>Well all has been quiet the last couple of weeks on the win7 front. Slightly distracted around financial year end activities. The build has been working well, very reliable to date, my rebuild is the 32bit version as there are some gaps in compatibility for a couple of apps we require on the 64bit. Some are now solved. As a strong CISCO organisation our  VPN access is critical to our business and there were some early problems. We have now moved past this and will be reviewing our options for VPN that will include solutions from CISCO, Microsoft and our communications carrier.</p>
<p>The closed pilot kicks of shortly and have a mix of people involved, mostly from the technical teams but have  some sales and senior execs in the mix. The intent is to insure we have our administrative and management tools for the SOE well sorted.</p>
<p><strong>kim</strong></p>



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		<title>rc1 update 7th june</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/06/rc1-update-7th-june/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/06/rc1-update-7th-june/#comments</comments>
		<pubDate>Sun, 07 Jun 2009 11:03:41 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=35</guid>
		<description><![CDATA[Well generally happy with the new build, seem to notice the improved battery life more than any other one thing. I have been a little more mobile than normal, but a noticeable positive difference.
Standby also seems more reliable when moving between wired, WLAN, WWAN and home networks ( no excuses for not being in contact [...]]]></description>
			<content:encoded><![CDATA[<p>Well generally happy with the new build, seem to notice the improved battery life more than any other one thing. I have been a little more mobile than normal, but a noticeable positive difference.</p>
<p>Standby also seems more reliable when moving between wired, WLAN, WWAN and home networks ( no excuses for not being in contact <img src='http://blogs.win7deployment.com/kimpartridge/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  )</p>
<p>We still need more work on the build, however I used the windows transfer utility and so believe I brought some configuration problems across from the beta build I was running.</p>
<p>I run a docking station and 24&#8243; monitor for my laptop and the reconnection process is not always perfect. I will spend some more time on this as it is part of our standard laptop environment at present.</p>
<p><strong>kim</strong></p>



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		<title>beta to rc1 in less than &#8230;</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/05/beta-to-rc1-in-less-than/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/05/beta-to-rc1-in-less-than/#comments</comments>
		<pubDate>Wed, 27 May 2009 13:18:08 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=29</guid>
		<description><![CDATA[well it did take a little longer than expected and I did push for the new build before the team was ready, and I did have the first of a newish laptop model and the disk drivers were &#8230;&#8230;..
most of our applications are web enabled and hence moving to any available computer means I am [...]]]></description>
			<content:encoded><![CDATA[<p style="line-height: 14.25pt;"><span style="font-family: &quot;Georgia&quot;,&quot;serif&quot;; color: black; font-size: 10pt;">well it did take a little longer than expected and I did push for the new build before the team was ready, and I did have the first of a newish laptop model and the disk drivers were &#8230;&#8230;..</span></p>
<p style="line-height: 14.25pt;"><span style="font-family: &quot;Georgia&quot;,&quot;serif&quot;; color: black; font-size: 10pt;">most of our applications are web enabled and hence moving to any available computer means I am still 90 % functional so dependency on a personal device is not a major problem.</span></p>
<p style="line-height: 14.25pt;"><span style="font-family: &quot;Georgia&quot;,&quot;serif&quot;; color: black; font-size: 10pt;">minor problems &#8230; the irritating flicker has gone, ie8 is less of a problem on some important internal web based apps, perhaps the start up time is a little longer (being picky here) far better than xp and vista.</span></p>
<p style="line-height: 14.25pt;"><span style="font-family: &quot;Georgia&quot;,&quot;serif&quot;; color: black; font-size: 10pt;">running the forefront client for security as win 7 compatibility with our existing corporate solution is a problem &#8230; perhaps we will make a change, will give this some more serious thought.</span></p>
<p style="line-height: 14.25pt;"><span style="font-family: &quot;Georgia&quot;,&quot;serif&quot;; color: black; font-size: 10pt;"><strong>kim</strong></span></p>



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		<title>benefits workshop</title>
		<link>http://blogs.win7deployment.com/kimpartridge/2009/05/benefits-workshop/</link>
		<comments>http://blogs.win7deployment.com/kimpartridge/2009/05/benefits-workshop/#comments</comments>
		<pubDate>Wed, 13 May 2009 06:14:11 +0000</pubDate>
		<dc:creator>kpartridge</dc:creator>
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		<guid isPermaLink="false">http://blogs.win7deployment.com/kimpartridge/?p=26</guid>
		<description><![CDATA[We had an interesting session today with a Microsoft consultant working through the Alinean Profiling assessment tool. Essentially is used to access an organizations “maturity” level in relation to infrastructure optimization. Our exercise was particularly focused on our specific desktop deployment. It’s a very complete process, captures demographic, the current state of controls, integration, procedures, [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0cm 0cm 10pt;"><span lang="EN-US"><span style="font-family: Verdana; font-size: x-small;">We had an interesting session today with a Microsoft consultant working through the Alinean Profiling assessment tool. Essentially is used to access an organizations “maturity” level in relation to infrastructure optimization. Our exercise was particularly focused on our specific desktop deployment. It’s a very complete process, captures demographic, the current state of controls, integration, procedures, and automation and then put a value on the benefits.</span></span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 10pt;"><span lang="EN-US"><span style="font-family: Verdana; font-size: x-small;">Have just received the report (a light read of 158 pages) and requires an in depth review to look for the take outs from the process.</span></span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 10pt;"><span lang="EN-US"><span style="font-family: Verdana; font-size: x-small;">I will look to update this thread after reading the report</span></span></p>
<p><span style="line-height: 115%; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; font-size: 9pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: Verdana; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: EN-US;" lang="EN-US"><strong>Kim</strong></span></p>



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